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Our shipping delivery commitment calendar is a very sophisticated program
that will assure you that we can fill your order and meet the delivery
dates color coded on the calendar. In fact ... you won't be allowed to place
the order for an invalid delivery date.
All of our products are shipped by Federal Express. They have a morning pickup
time here in Hawaii from which we have set our order cutoff time. The "Next
Shipping Day" is displayed in the heading of the delivery calendar.
The calendar is dynamically displayed, that is, color coded at the moment you enter
the destination zip code and click on the "Shipping Calendar" link. Everything
is keyed to the zip code you enter! It is critical to have the correct zip code!
The delivery services available from Federal Express vary from area to area and
the services available are determined by the zip code you enter.
You may want to order several items. Each to be delivered to different
people, in different locations with different delivery services available.
Each possibly requiring a different delivery date. To handle this we have
associated the delivery date to each item separately. This means that you must
enter the zip code with each item and then again with the delivery address. Our
address varification will let you know if the zip code is incorrect but since
you entered it with the product to set the delivery date ... the only way to
correct the errant zip code is to remove the item from the shopping cart and
start over. We decided that was a small price to pay to assure a timely delivery.
There is a color key to the right of the calendar. If a day on the calendar
is colored yellow product can be delivered with the shipping service included
in the price of the product. The day that is colored red is the earliest
possible date the flowers can be delivered. There is an extra charge that will
be automatically applied to your purchase to uprade to this delivery service
from FedEx. In most areas there are 2 levels of this "Overnight" service, AM,
before noon, and PM, before 5:00 PM. You indicate this by selecting the desired
radio button associated with the service you desire.
Saturday delivery, if available in the delivery area, is indicated by coloring
the day green. Of course it's not quite that simple! There might be 2 shades
of green ... look carefully! If you are placing your order after our Wednesday
cutoff time the first available Saturday may require "Priority Saturday"
delivery. This day will be colored dark green and the remaining Saturdays will
be a lighter green. Both services require additional charges.
If a day on the calendar is colored grey it means that it is impossible to get
product delivered on that day. If both weekend days are colored light blue this
means that there is no weekend delivery in this area. Extended delivery times
may be due to product availability or to national or company holidays.
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